DISCLAIMER AND PRODUCT USAGE: Safety usage and allergy guidelines:
The following safety guidelines should be observed before usage.
Read product label ingredients for any ingredients you may have allergies. We recommend that people with sensitive skin perform a patch test first to ensure there is no reaction. Discontinue if irritation occurs.
MentorBio products are made with naturally derived ingredients, which in rare cases may cause sensitivity in certain individuals. If sensitivity occurs, discontinue use.
If you are uncertain about possible sensitivity, always do a patch test before use or consult your healthcare professional.
Products by MentorBio make no claim to cure or prevent any disease or medical problem and is not intended to substitute other therapy and / or medical advice.
Individual results and / or outcomes vary from person to person.
Avoid contact with eyes. If contact occurs rinse well with water
In the case of pregnancy please consult with your health care professional before using.
All products made by MentorBio are for external use only.
Legal Disclaimer
The information on this website is has been compiled from published sources and is provided only as a guide. Although every effort has been taken to ensure that information published on this site is correct and up to date, MENTORBIO active ingredient formulations may change to improve product performance and MentorBio cannot guarantee consumer usage methods, results or outcomes. Therefore, accuracy of all information presented herein, MentorBio accepts no liability in respect to those events and / or occurrence. The customer should always satisfy themselves as to the ultimate suitability of a product for an intended application. MentorBio accepts no liability in the unlikely event of an adverse reaction occurring when using one of its products. MentorBio products makes no claim to cure or prevent any disease or medical condition and is not intended to substitute any other therapy and / or medical advice
Return Policy
If you would like to make a return, take a look at our policies below. We want to make sure you’re completely happy with your purchase. If there’s anything we can do to improve your experience, please contact us at Sales@MentorBio.com
We’ll accept return requests for items that are unopened, unused, with the original tags still intact. The product(s) must be in their original packaging, if applicable, in the same condition it was received.
If you wish to return your item, we must receive your request within <30 days> of the date you received your item.
Refunds
Once we receive your returned item, our team will review your request and inspect the item. We will send you an email to confirm that we’ve received your item and are processing your request. We’ll follow up with another email once the request has been processed to let you know if your return was approved.
If approved, the money will be promptly refunded to your original method of payment. All payment companies are different in the amount of time it takes to confirm a payment, so it will . a minimum of a few days for the refund to show up in your bank statement.
Exchanges
In the unlikely event that you receive a damaged or defective item, we’re happy to exchange the item for a new one. Please email Sales@MentorBio.com within 30 days of receiving your product to begin the process.
Return Shipping Notification
After you’ve submitted a return request to sales@MentorBio.com, we will send you a PDF of a return shipping label. Please print it out and affix to to your package and notify Sales@MentorBio.com that the package is ready for pick-up.